Services are accessed by a referral from the CSSS or any other institution in the health and social service network (see list here). Services and their duration are adapted to the person, his/her needs and the environment. They are provided by practitioners from several professional disciplines who work closely together.

The services or interventions are provided according to a service plan, intervention plan or any other form agreed upon between the SRSOR resources, the person (the user), the family or legal representative.